Glossary of Terms
The purpose of the Glossary of Terms section of the web site is to enable you to use common terminology during the development of your strategy and tactics. This Glossary includes all of the terms used throughout the strategic system on the web site. We also include abbreviations for those terms that recur frequently throughout the system.
- Acquire (Customer) Cost
- AUMD
- Basis of Charge
- Building Block Costs
- Business
- CAGR
- Capacity
- Capacity Creep
- Capital Costs
- Centralized Purchasing
- CMSS
- Component of Price
- Consolidation
- Constraints on Expansion
- Convenience
- Convenience Innovation
- Core customer
- Cost Driver
- Cost Structure
- Cost to Serve
- Create (Company) Cost
- Customer
- Customer Buying Hierarchy
- Customer Size/Supplier Role Matrix
- Customer Sizes
- Decrease Use
- Design to Value
- Deteriorating market
- Developing market
- Diseconomies of Scale
- Dispose (Customer) Cost
- Do Employees
- EBIT
- Economies of Scale
- Effective Life of an Innovation
- Effectiveness
- Efficiency
- Elimination Sequence
- Evaluation Failure
- Fail market
- Final customer
- FRC
- FRCP
- Free Liabilities
- Function
- Function innovation
- Functional Cost
- Get In
- Get Out
- Gold Competitor
- Guarantee (Customer) Cost
- Heart of the Market
- High-Extender Product
- Hostile market
- Increase Use
- Independent Purchasing
- Index
- Industry Leader Effect
- Intermediary customer
- Intermediate Cost Drivers
- Invitation Failure
- Last Look
- Leader's Trap
- Life Cycle (Customer) Cost
- Locate (Company) Cost
- Low-Extender Product
- LPSS
- Maintain (Customer) Cost
- Make (Company) Cost
- Market share
- Measure of productivity
- Mix of Costs
- Near-core customer
- Negative Volatility
- Net Capital Employed (NCE)
- Net Volatility
- Next Leader
- Non-core customer
- Obtain (Customer) Cost
- Operating Cost
- Opportunistic Customer
- Optional Component of the Price
- Order Cycle Time
- Overcapacity
- Peer Competitor
- People Cost
- Performance
- Performance Leader
- Position
- Positive Volatility
- Predator product
- Present (Company) Cost
- Price Gaps
- Price information
- Price innovation
- Price Leader
- Price Leverage
- Price Point
- Price Shaver
- Price Umbrella
- Primary supplier
- Product Parochialism
- Productivity
- Purchases Cost
- Rate
- Recycling of Capacity
- Reformer product
- Reliability
- Reliability innovation
- Replacement Potential
- Reprieve market
- Return (Customer) Cost
- Role
- Role Requirements
- RONCE
- Secondary supplier
- Segment
- Sell (Company) Cost
- Sell (Customer) Cost
- Serve (Company) Costs
- Service Leverage
- Shakeout
- Share "Failed Away"
- Share "Won Away"
- Shaver product
- Silver competitor
- Stable customer
- Stable market
- Standard Leader
- Standardized Purchasing
- Stay In Volume
- Stripper product
- Strong Competitor
- Super-economies of Scale
- Supervise employees
- Tertiary supplier
- Think employees
- Tiers
- Transformer product
- Unstable customer
- Use (Customer) Cost
- Volatility
- Weak competitor
- Weak Win
- Win market