Final Customer Purchasing from an Intermediary of the Product
Dispose Steps: Dispose steps include all activities required to eliminate the product from the customer's premises. These steps include the costs for removal and final disposition of the product.
2. Emotional: Segment customers according to the personal emotional needs of the segment.
A. Needs for comfort and status.
1. Status through the recognition of customer's individual requirements for product
Convenience of:
Disposal
| No. | SIC | Year | Note |
| 1 | 5399 | 2004 | Large retailers are starting to accept second-hand merchandise for resale on eBay. Circuit City Stores have started something called Trading Circuit which accepts customers old gadgets, musical instruments and other goods for eventual resale on eBay. |
| 2 | 5999 | 2003 | Over the past couple of years, retailers have been trying to integrate their channels. The idea: to present customers with a seamless shopping experience. If you order something online, the logic goes, you should be able to return it to an actual store. |
| 3 | 5999 | 2004 | Buying online is simple but returns may be more complex. Internet shops have varying policies. It is often easier if the present was shipped with a gift form, card or slip with a transaction number. Gifts are usually not redeemed for cash but most will let the customer return a gift for something more suitable. Some retailers offer physical drop-zones to return merchandise without paying the shipping fees. |
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