Reduce Unique ICDs by Redesigning the Product or the Process
The objective of this activity is to reduce the number of ICDs by reducing the occurrence of an ICD in producing a unit of Output, or by reducing the number of separate ICDs used in the Output. A unique ICD is one of the key activities in the work center's contribution to the final product (O). It is separate and distinct from any other activity in the work center. For example, the fastening of a part onto a subassembly and a quality control check of the subassembly would be unique ICDs
A. Redesign the product
Reduce ICDs by redesigning the product or the components of the product. Any redesign of the product or its components implies that the resulting product, after the redesign, would be acceptable to customers.
2. Reduce Performance Standards
Components:
Reduce performance above competitive standards
| No. | Industry SIC | Year | Notes |
| 1 | 0 | 2003 | They recognize that there is no way they can outperform their competitors in every facet of operations. Therefore they don't necessarily strive for perfection- unless perfection is explicit in their strategic value proposition, as it is at Federal Express and Tiffany. In fact, fully one-third of winning companies offered only average product quality. Which goes to show that many customers don't care about a level of quality that goes beyond their needs and desires. |
| 2 | 4512 | 1996 | Delta has pared one flight attendant from most types of aircraft, putting carriers at federal minimum staffing levels. Flight attendants say they often can't finish a beverage service on shorter flights. |
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