Reduce Price to Improve Revenues and Margins

CHOICE 1 OBJECTIVE: REWARD CUSTOMERS

CHOICE 2 SEGMENTS: CUSTOMER COST SAVING SEGMENT / CUSTOMERS WHO ORDER THROUGH LESS-EXPENSIVE CHANNELS

CHOICE 3 COMPONENT: CHANGE THE BASIS OF CHARGE

No. SIC Year Notes
1 6021 1997 At PNC Bank Corp., customers who bank electronically (through ATMs, phones, and PCs) can bank free with a $500 minimum deposit. Using a teller costs $2 per transaction.

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