Final Customer Purchasing from the Product Producer
Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.
C.
Experience: Enhance the experience the customer has with the product
1. Add new appeal to the senses
G. Multiple
See and smell
| No. | SIC | Year | Note |
| 1 | 2800 | 1992 | According to market research, users of both BestShine and other products, didn't use BestShine everywhere because of scents and packaging. So, it changed scents and packaging. |
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