Final Customer Purchasing from the Product Producer

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

C.
Experience: Enhance the experience the customer has with the product

1.
Add new appeal to the senses

No. SIC Year Note
1 3851 2001 Coopervision has expansion plans to include a line of cosmetic contact lenses for patients who want to change or enhance their eye color. Cooper is rolling out its Frequency Colors line of disposable lenses, which are replaced bi-weekly.

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