Brainstorming Ideas: A Final Customer Purchasing from the Producer of the Product

Final customer buying from a product producer. Final or end-user customers incur four cost steps in connection with the product sold by a producer.

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

A. Knowledge

B.
Resources: Reduce resources required for the use of the product

1. Money

2. Time

3. Energy – Reduce the energy the customer uses with the product

   1. Effort

   2. HEALTH – REDUCE THE TOLL THE PRODUCT TAKES ON THE CUSTOMER'S HEALTH

      1. Remove components toxic or dangerous to user Examples>>

      2. Modify product to reduce hazards Examples>>

      3. Add components to make product healthier Examples>>

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