Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
B.
Resources: Reduce resources required for the use of the product
3. Energy – Reduce the energy the customer uses with the product
b. Health – Reduce the toll the product takes on the customer's health
Remove components toxic or dangerous to user
| No. | SIC | Year | Note |
| 1 | 2000 | 2004 | Coca-Cola Co.'s Minute Maid unit said it would begin selling later this month an orange juice with less than half the calories and sugar of regular juice. |
| 2 | 2522 | 2004 | When ergonomics took off in the mid-1990's, Humanscale developed a keyboard tray with no knobs. By 1996, this product beat out larger rivals to get a market-leading 40% share of the $120 million business. |
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