Final Customer Purchasing from the Product Producer

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

B.
Resources: Reduce resources required for the use of the product

3. Energy – Reduce the energy the customer uses with the product

a.
Effort – Reduce the physical constraints on the customer

No.	SIC	Year	Note
1	3312	2004	Rail produced in the U.S. has been produced in lengths limited to only 80 feet. Steel Dynamics will be able to make it three to four times as long. The company has a big advantage because welds are typically the failure point in rail.
2	3571	1999	National works its way into traditional markets product by product. One of the company's newer lines is its PXI product line. The core PXI product is computing's equivalent of a steel toe boot-a rack mountable box built for rugged conditions.
3	4812	2001	Another Globalstar plan is to sell data services to companies that need to monitor far-flung operations, such as pipelines. With a modem designed by Qualcomm, users can send data such as pressure, flow and temperature to a far-off control center.
4	5411	2003	At supermarkets of the Tesco PLC chain in England, workers use hand-held computers to monitor stock and price goods. The devices are bigger than conventional handhelds computers and designed to withstand repeated falls onto concrete floors.
5	8733	2002	Radio frequency identification (RFID) is used by scientists at Agri-Food Food Research and Development Centre in Canada to measure and record temperature and to assess if that temperature is safe. In the long run, the technology can be applied to check if indeed "fresh" fish has been frozen or not, if fine wine had been kept at an acceptable temperature, and more.

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