Final Customer Purchasing from the Product Producer
Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.
B.
Resources: Reduce resources required for the use of the product
3.
Energy: Reduce the energy the customer uses with the product
A. Effort – Reduce the physical constraints on the customer
Overcome physical limitations of the user
Enable remote usage
Enable product to respond to voice commands
| No. | SIC | Year | Note |
| 1 | 0 | 1988 | Prab has 2 new robot aides for the handicapped. One helps stroke & accident victims perform rehabilitative exercises. The 2nd makes phone calls, hooks up with data banks, and does programming, accounting & design on verbal orders. |
| 2 | 3663 | 1992 | A popular add-on to cell phones is a hands-free speaker attachment. |
| 3 | 3711 | 1987 | Votan develops speech-recognition technology. In cars, these act as a safety feature–providing control of accessories w/out affecting the driver's visual concentration on traffic. |
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