Final Customer Purchasing from the Product Producer

Acquire Steps: Acquire steps include all activities the customer completes preceding the use or the consumption of the product. These steps include the customer's efforts needed for evaluation and acquisition of the product.

B.
Resources: Reduce resources required for the use of the product

3.
Energy – Reduce the energy the customer uses with the product

A. Effort – Reduce the physical constraints on the customer

Adapt product to differing physical environments of use

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