Final Customer Purchasing from the Product Producer

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

B.
Resources: Reduce resources required for the use of the product

3. Energy – Reduce the energy the customer uses with the product

a. Effort – Reduce the physical constraints on the customer

Adapt product to differing physical environments of use

No.	SIC	Year	Note
1	3140	2000	Under Timberland Co's new rating system, a shoe must endure five miles of river before it can be rated waterproof. This system will apply to all new Timberland footwear, outerwear, and apparel. There will be five different precipitation ratings.
2	3441	2005	Oil drillers are increasing their focus on drilling deeper wells. This is ideal for Hydril which creates premium connections for pipes to withstand extreme conditions, like deep water offshore wells and deep gas wells.
3	3571	1999	National works its way into traditional markets product by product. One of the company's newer lines is its PXI product line. The core PXI product is computing's equivalent of a steel toe boot-a rack mountable box built for rugged conditions.
4	3661	2001	While Panasonic and Motorola offer the only "rugged" phones on the market, the two phones are very different. Motorola's i700 plus offers wireless browsing, two-way radio and regular voice service while Panasonic's Duramax offers only voice. With more features comes more heft, i700 plus weighs in at 8.6 ounces and comes in black or safety yellow. The DuraMax is a slimmer 4.9 ounces and only comes in black. The shape is awkward while the i700 is easier to hold. Both have the same flaw, exposed connectors on the bottom that could trap dirt. The DuraMax has a dainty keypad, not appropriate for workers wearing gloves while its rival has well-spaced keys that ease use.
5	3674	2002	Radio frequency identification (RFID) chips, which act as far superior substitutes for bar codes, are able to withstand any number of production and test processes without losing information.
6	8733	2002	Radio frequency identification (RFID) is used by scientists at Agri-Food Food Research and Development Centre in Canada to measure and record temperature and to assess if that temperature is safe. In the long run, the technology can be applied to check if indeed "fresh" fish has been frozen or not, if fine wine had been kept at an acceptable temperature, and more.

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