Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
B.
Resources: Reduce resources required for the use of the product
2. Time – Reduce the time the customer must spend with the product
c. Improve wait times in the process
Reduce wait times in the process
Speed the process
| No. | SIC | Year | Note |
| 1 | 0 | 2001 | A new service from Equifax helps consumers keep a close eye on ther credit reports. For a fee of $49.95 a year, Equifax monitors your credit report nightly and e-mails you if it finds any unauthorized activity. |
| 2 | 3651 | 2002 | Apple iPods require FireWire, a high-speed data connection developed by Apple, which complicates things for Windows users who only have a USB. With FireWire, data transfers at up to 50 MB per second. But with a USB 1.1 connection, it's only 1.5 MB per second. |
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