Final Customer Purchasing from the Product Producer
Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.
B.
Resources: Reduce resources required for the use of the product
2.
Time: Reduce the time the customer must spend with the product
A. Reduce steps the customer must use with the product
Reduce customer steps in the product process
Modify product to reduce maintenance
Complete process faster so less maintenance required
| No. | SIC | Year | Note |
| 1 | 100 | 1987 | Seeds of Tomorrow claims it has an affordable hybrid cotton. One variety matures 2-3 weeks faster than regular plants. Farmers pay more for the seeds, but save on irrigation & pesticide costs. |
| 2 | 7379 | 2001 | Scale Eight's advantage is that it allows access from two different points at the same time. With Scale Eight software, if someone updates a piece of information in an engineering center in Ireland the people in San Jose see the current data instantly. |
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