Reduce Unique ICDs by Redesigning the Product or the Process

The objective of this activity is to reduce the number of ICDs by reducing the occurrence of an ICD in producing a unit of Output, or by reducing the number of separate ICDs used in the Output. A unique ICD is one of the key activities in the work center's contribution to the final product (O). It is separate and distinct from any other activity in the work center. For example, the fastening of a part onto a subassembly and a quality control check of the subassembly would be unique ICDs.

B. Redesign the process of producing the ICD or Output

Change the process used to produce the ICD or Output to eliminate activities.

5. Reduce errors in process

Clarfy instructions:
Simplify instructions or set up

No.	Industry SIC	Year	Notes
1	3651	2008	Retailers and manufacturers are taking new steps to stem the tide of product returns. Companies such as Seagate Technology are replacing lengthy instruction booklets with simpler guides to get users up and running faster and with less confusion.
2	3651	2008	Retailers and manufacturers are taking new steps to stem the tide of product returns. TV maker, Vizio Inc., and other manufacturers have begun including more information on packaging to help consumers avoid buying the wrong products.
3	3651	2008	Retailers and manufacturers are taking new steps to stem the tide of product returns. Vizio says that some of its customers don't understand the basics of their high-definition TVs, like where to get the sharp-looking new programming. Vizio added a notice on its products' packaging material which instructs people to hook up their TV sets to a high-def source, such as a high-def set-top box from a cable service.
4	3695	2008	Retailers and manufacturers are taking new steps to stem the tide of product returns. Seagate Technology did away with installation CDs and lengthy instruction booklets when it launched a consumer line of digital storage products called OneTouch last fall. The installation software now comes preloaded onto the device and a short leaflet is included. Seagate says return rates have declined since the changes were made.
5	5812	1997	Domestically, drive-through accounts for 54% of McDonald's sales. To improve service and accuracy, the company says it is converting to face-to-face ordering where possible and has made it standard in new restaurants with drive through around the world.

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