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Brainstorming Ideas: A Final Customer Purchasing from the Producer of the Product

Final customer buying from a product producer. Final or end-user customers incur four cost steps in connection with the product sold by a producer:

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

A.
Knowledge: Add knowledge

  1. Relative benefits: Help customers understand the unique benefits of your product

    1. Warnings and advice

    2. Acquire

    3. Use

    4. MAINTAIN

      1. Advise on potential problems Examples>>

      2. Answer questions during use Examples>>

      3. Other Examples>>

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