Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
B.
Resources: Reduce resources required for the use of the product
1.
Money – Reduce teh money the customer uses with the product
b. Reduce the customer's spending on People, Purchases or Capital costs the customer uses with the product itself
Purchase costs used with the product itself
Reduce purchases of items used with the product itself
Reduce need for energy to use the product
| No. | SIC | Year | Note |
| 1 | 3950 | 1986 | Cabot's new type of carbon black (F innovation) will boost fuel efficiency by improving the ease with which tires roll–a feature wanted by auto manufacturers. |
| 2 | 4412 | 1988 | Refrigerator cargo containers are subject to mechanical breakdown, burn fuel, and need chlorinated fluorocarbons. New cargo container needs no refrigeration; it's basically a king-size thermos bottle. |
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