Final Customer Purchasing from the Product Producer
Acquire Steps: Acquire steps include all activities the customer completes preceding the use or the consumption of the product. These steps include the customer's efforts needed for evaluation and acquisition of the product.
B.
Resources: Reduce resources required for the use of the product
2.
Time – Reduce the time the customer must spend with the product
A. Reduce steps the customer must use with the product
Reduce customer steps in the product process
Complete some of customer's steps with the product
Installation steps
| No. | Year | SIC | Note |
| 1 | 2004 | 3571 | Compaq redeployed its resources to bring out the ProLiant 1000, a server that incorporates innovative software. SmartStart, configures server hardware and network information to suit a company's operating system and application programs. |
| 2 | 2004 | 3600 | Sony will roll out its answer to the iPod music player. It's network Walkman weighs in at less than four ounces, making it slightly smaller than Apple's iPod. Sony claims that its 20-gigabyte Walkman can store 13,000 songs, compared with the 5,000 song capacity of the iPod. |
| 3 | 1994 | 4899 | Most new PCs come with pre-installed software for logging into on-line services. Microsoft to enter the market, many fear loss of market share as Microsoft's service will come preinstalled with Windows 95. |
| 4 | 2004 | 7273 | As is always the case when it enters the market, Microsoft brings huge assets, including its ability to insert search technology into is dominant Windows operating system and popular Internet Explorer Web browser. |
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