Final Customer Purchasing from the Product Producer
Acquire Steps: Acquire steps include all activities the customer completes preceding the use or the consumption of the product. These steps include the customer's efforts needed for evaluation and acquisition of the product.
A.
Knowledge: Add knowledge
2.
Relative benefits – Help customers understand the unique benefits of your product
C . Deliver brand message to customers
Use traditional media
Emphasize unique benefit in message
Function
Physical effort reduction
No. | Year | SIC | Note |
1 | 1989 | 3711 | Ford's Town Car ads will emphasize features. Ford wants to reassure owners that its new appearance doesn't mean it has lost its special features. |
2 | 1990 | 3711 | Nissan's Infiniti ads have promoted image. Now they're starting to emphasize cars' attributes, which are Nissan's strong point. |
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