Final Customer Purchasing from an Intermediary of the Product
Use Steps: Use steps include all the Final customer’s activities to find the appropriate product category at the Intermediary, to choose among the alternatives to the product and to take delivery of the product.
2. Emotional: Segment customers according to the personal emotional needs of the segment.
B. Needs to avoid sources of anxiety
3. Economic limitations: Segment customers according to the limitations set by their economic interests and concerns.
Savings of potential product vs. current solution
Savings on customer building block costs
Purchases costs- Segment saves purchases costs:
Outside the cost system of the product
| No. | SIC | Year | Note |
| 1 | 6159 | 2003 | Alliance has most of the business to itself in its Canadian Air Miles loyalty program. That business started as a frequent-flier program, but has evolved by rewarding consumers for things they buy each day, such as groceries and gas. |
| 2 | 6411 | 2001 | eHealthInsurance Services makes it far easier for individuals and small businesses to compare a variety of health plans and to chose one that suits them best. |
| 3 | 7372 | 1996 | Open Market, First Floor Software, Forefront Group, & Freeloader all have off-line browsers, smart programs that search for Web pages with selected news and other information and deliver them right to users' computers; this helps save money on internet connection charges. |
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