Final Customer Purchasing from the Product Producer

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

1. Physical: Segment customers by physical needs. These segmentations identify the physical needs of individual customers and address the physical situation of the location where the product is purchased or used.

A. Physical state of the location where the product is purchased or used.

1. Physical conditions where product is used.

Conditions of temperature and weather

No.	SIC	Year	Note
1	1600	1987	Cathodic protection of bridges and structures such as parking garages works because the electrochemical process prevents salt from reacting with the steel reinforcement. Using a titanium mesh Eltech can protect such construction for 25 years or more.
2	2400	2002	Trex products are made of untreated waste wood, recycled polyethylene which comes from plastic grocery bags and shrink wrap. Costs are comparable with premium grade cedar or redwood, at $1.60 to $1.80 a foot. The substance resists bugs, water and sunshine which can wear on traditional decks.
3	3140	2000	Under Timberland Co's new rating system, a shoe must endure five miles of river before it can be rated waterproof. This system will apply to all new Timberland footwear, outerwear, and apparel.
4	3312	1988	Armco, Bethlehem, Inland, National, USS, & Wheeling-Pitts all installed electro-plating lines which provided zinc-coated sheets for the auto industry. This process allows the auto industry to cut down on corrosion.
5	3441	2005	Oil drillers are increasing their focus on drilling deeper wells. This is ideal for Hydril which creates premium connections for pipes to withstand extreme conditions, like deep water offshore wells and deep gas wells.
6	3861	1997	Consistently spending about 7% of sales on R&D, Fuji has set the pace. Fuji was the first to introduce the disposable camera, a great success.
7	8733	2002	Radio frequency identification (RFID) is used by scientists at Agri-Food Food Research and Development Centre in Canada to measure and record temperature and to assess if that temperature is safe. In the long run, the technology can be applied to check if indeed "fresh" fish has been frozen or not, if fine wine had been kept at an acceptable temperature, and more.

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